Located in a historic creating in the heart of Gràcia, just one of the busiest districts in Barcelona, Through Augusta withstood the pandemic by implementing effective health and protection protocols and guaranteeing a reliable high-quality provider for their company.
Offering a focused, approachable, and trusted practical experience has usually been the top priority for this lodge. Through Augusta has relied on the very same workforce for years—helping travelers to feel as while they are in a home away from dwelling, as they obtain the exact same common friendly faces when they return to the city.
“Our mission is to cater to our guests’ requires. To reach that, we have to strive so that our team has all the applications and power they want in order to supply the ideal probable company. It is as straightforward and intricate as it sounds.” Miguel Alba Castelló, Hotel Supervisor, explains.
Many thanks to the seamless integration amongst SiteMinder and Beonprice, the residence has been capable to complete precisely that, while strengthening each element of their lodge administration system. Beonprice has turn into especially essential in optimizing their income administration approach, boosting direct bookings, and helping them help save precious time that they now make investments in nurturing guest interactions.
Placing ease, safety, and effectiveness very first
Remaining able to rely on the ideal tools is critical for any lodging company, primarily in a travel location as well known as Barcelona. The group at Via Augusta experienced worked with other answers in advance of, but switching to BeOnPrice has saved a major volume of time in phrases of lodge and revenue management.
“We employed to have two distinctive platforms and now we can deal with everything from a person location. We just have to verify the adjustments we want to make.”
Employing this RMS and SiteMinder’s capabilities has permitted By using Augusta to go over two primary demands that former platforms didn’t fulfill: having improved price recommendations and getting able to promptly implement them after acquiring reviewed and recognized the current expenses. As teamwork is also very important for the hotel, they have been wanting for a resolution that was effortless and quick to use, so that any individual at the assets could set up cost adjustments when essential.
Alba also highlights the high-quality and swiftness of each platforms in conditions of help and the normal experience of utilizing their interfaces, which he describes as user-welcoming, clear-cut, and trustworthy. These techniques are safe and make certain user information privacy for clients and the residence alike.
“We have not had a one concern ever because we began performing with them,” he claims. The integration approach was an added as well as. “It was way more quickly than we expected. We found quite speedily that just one of the explanations both equally of these providers are succeeding has to do with their way of approaching connectivity. There was always at the very least a person skilled from each individual system prepared to support us and the two moments we’ve had to get hold of their groups to test on some connections, they acquired every thing sorted out for us in just a few hrs.”
The significance of boosting direct bookings
Receiving the most out of every single continue to be to enhance profitability is essential for any home. Immediate bookings are a great way of minimizing dependency on third-celebration distribution channels and holding commissions underneath control. They also make it possible for inns to very own guest relationships, which are essential in crafting efficient earnings administration approaches. In spite of Barcelona’s vast resort offering and the present struggles of the journey industry, By means of Augusta’s success converse for by themselves:
‘‘It’s tough to give a established range for how significantly direct bookings have increased in this kind of a complex time period, but I can validate we’ve observed a 20% expansion in the earlier pair of several years in the course of the months and months when the lodge has been open up.”
Alba has crystal clear suggestions for people setting up to employ this technological know-how in their homes: “We have to choose advantage of any tool that can assistance us streamline our each day tasks and run our enterprises in the most economical way. Electronic answers like BeOnPrice or SiteMinder have verified to be wonderful to deal with our stock and environment our costs. They’re certainly a should-have for us!”