How to Drive Hotel Revenue with Smart-Room Tablets


Smart-room tablets are a simple way to drive non-room revenue at your property

As a hotelier, looking for ways to drive non-room revenue is a key focus point of your business. From room service orders to selling hotel-branded merchandise to sharing information about your property’s spa, smart-room tablets are a convenient way to promote on-site purchases and drive dollars once guests arrive on your property. Not to mention, smart-room tablet technology also enhances the guest room experience by easily allowing customers to request additional items, browse the internet and adjust the heating and cooling system — all from an in-room tablet.

One of the most common ways to drive additional revenue to a property is through in-room dining. However, long hold times and messy paper room service menus can be deterrents for guests. Smart-room tablets offer guests the ability to browse dining menus that have been refreshed with up-to-the-minute offerings while relaxing in their rooms. Whether they’re looking to order a three-course dinner or just searching for a late-night snack, their next meal is just a tap away — improving the guest room experience while streamlining the employee’s workflow. Tablet technology also provides hotel staff with a simple way to receive dining orders without having their workflow interrupted by room service phone calls.

It’s hard to find a restaurant, bar or burger stand these days that isn’t also slinging T-shirts and sweatshirts in addition to burgers and beers. In recent years, hotels have jumped on the merch trend by selling their own branded sweatshirts, pool towels, and yoga mats. Many boutique hotels now also sell goods made by local vendors, such as candles, fragrances, and glassware. Instead of making guests wait in line at the busy front desk to purchase a branded souvenir, displaying your hotel’s wares directly on a smart-room tablet is an easy way for them to browse the gift selection while winding down after a long day or waiting for their room service order to arrive. It also cuts down on lines and wait times at the front desk, allowing staff to better service other customers.

Looking for a way to let guests know about your rental spaces or on-site offerings? An in-room tablet can hold all of the information a front desk pamphlet normally would right on its home screen, making browsing additional hotel information while searching the internet a seamless experience for guests. Tablet technology allows hoteliers to dedicate specific links to rental and event space information along with special pages on available upgrades such as wellness packages and spa offerings — saving a hotel money on the printing costs and allowing information to be as up-to-date as possible.

Tablet technology plays a major role in not only improving the guest room experience, but also seamlessly driving additional revenue to your property. To learn more about how tablet technology can increase revenue at your hotel, request a demo today.

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